Support #7659

Error en lección: "Documento protegido"

Added by Edgar Arjona almost 5 years ago. Updated over 4 years ago.

Rejected - Abandoned
Learning paths / Lecciones
Target version:
Start date:
Due date:
% Done:


Estimated time:
SCRUM pts - complexity:



Tengo la versión de Chamilo instalada, y al crear una lección, quiero añadir un vídeo de Youtube en el apartado de "Documentos", ya que quiero añadir texto y mas cosas, pero cuando accedo con cualquier usuario a visualizarlo, me aparece el mensaje: "Documento protegido".

Llevo bastante tiempo probando pero no he logrado resolver nada..

Adjunto captura de pantalla del error.



error.png (15.5 KB) error.png Edgar Arjona, 24/04/2015 10:21



Updated by Yannick Warnier almost 5 years ago

  • Category set to Learning paths / Lecciones
  • Priority changed from High to Low
  • Target version set to 1.10.0

Updated by Julio Montoya almost 5 years ago

  • Status changed from New to Needs more info

Tal vez el documento está oculto o tal vez el servidor no puede acceder al archivo.


Updated by Yannick Warnier almost 5 years ago

  • Tracker changed from Bug to Support
  • % Done changed from 0 to 10

Updated by Yannick Warnier almost 5 years ago

  • Status changed from Needs more info to Rejected - Abandoned

Not clearly reported


Updated by Esteban Eid over 4 years ago

I'm experiencing a similar issue.

Professors can see the content, but students get the "Documento protegido" message when inside the learning path module.

I've tried to create a new course with a simple "hello world" learning path lesson. Same problem.

I've found that if I go to Documents and i make the document "visible" inside de learning path folder, students can see the content. But there's a message there saying that making visible the learning path content there is not recommended.

Platform was working normal before a OS update to windows server 2012 and PHP 5.5. The path location of the htdocs folder has changed also, we made all the changes to paths we were aware of, but what is strange is that professors can see the content without problem.

Any hint?

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