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Bug #6372

Error 324 - WSOD - CHAMILO does NOT send DATA after login - Upgrade from 1.9.4 to 1.9.6

Added by Enrique Izarra almost 8 years ago. Updated over 6 years ago.

Status:
New
Priority:
Low
Assignee:
-
Category:
Installation / Migration
Target version:
Start date:
06/07/2013
Due date:
% Done:

0%

Estimated time:
Complexity:
SCRUM pts - complexity:
?

Description

Hi there.

My name is Enrique and I've been using Chamilo LMS for about 4 years without any problem until I upgraded from 1.9.4 to 1.9.6 2 days ago.

The problem is that every time I try to log in (correct or incorrect username and password) I get a blank page (No data received
Unable to load the webpage because the server sent no data. - Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.)

After refreshing the browsers, the system logs me in. The error appears logging in. Everything else works fine.

I tried in IE FF Chrome, Opera etc.. And the same problem

As you may see this is very annoying for students, because It seems that their usernames or passwords are incorrect... and they just think the system is down.

This is the web address: http://virtual.britannia.edu.pe (Username: demo password: demo)

I'm attaching some pictures about the php server status (php.jpg) and MySQL status (Mysql.jpg)

By the way My hosting provider is GoDaddy - Shared Hosting

PHP 5.3.24
MySQL 5.0.96-log

Hope you can help solving this issue.

Thanks :)


Files

php.jpg (330 KB) php.jpg Chamilo - System Information - PHP Enrique Izarra, 06/07/2013 01:54
Mysql.jpg (126 KB) Mysql.jpg Chamilo - System Information - MySQL Enrique Izarra, 06/07/2013 01:54
chamilo.jpg (160 KB) chamilo.jpg Chamilo - System Information - CHAMILO Enrique Izarra, 06/07/2013 01:57

History

#1

Updated by Enrique Izarra almost 8 years ago

I'm also attaching the CHAMILO status.

#2

Updated by Yannick Warnier almost 8 years ago

Hi Enrique, one of the prerequisites for the installation (https://stable.chamilo.org/documentation/installation_guide.html) is MySQL 5.1. Not sure this has something to do with it, in particular when migrating from 1.9.4 to 1.9.6, but that would be a first things to check.

Another point is that you might need to clean your archive/ directory (just delete the whole content of that directory, without deleting the directory itself).

If that doesn't work, you'll have to delve deeper into what your server sees as a problem. For that, you'll have to change your PHP settings to "display_errors = On", reload your web server, and try to login again (and see what it tells you).

#3

Updated by Yannick Warnier almost 8 years ago

  • Priority changed from High to Low

The priority field is relative to the Chamilo project, not to your specific case (we already have more than 700 1.9.6 portals installed around the world, so I doubt there is really a global problem).

#4

Updated by Enrique Izarra almost 8 years ago

I found what it is causing the issue:

INDEX.PHP

74 event_system(LOG_ATTEMPTED_FORCED_LOGIN, 'tried_hacking_get', $_SERVER['REMOTE_ADDR'].(empty($_POST['login'])?'':'/'.$_POST['login']),null,$i);

Deleting this line (line 74) prevents login issue.

I had a look at the Changelog (1.9.6) and I found no track about it.

Can anyone check if I'm right?

Thanks :)

#5

Updated by Enrique Izarra almost 8 years ago

Since I deleted line 74 in my index.php file you can recreate the problem here [[http://virtual.britannia.edu.pe/index_1_9_6.php]]

#6

Updated by Yannick Warnier over 6 years ago

  • Target version set to 2.0

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